Effective: 6 December 2023
When you use our services, we collect the following types of information:
We use the information we collect to:
Oraan is committed to ensuring the privacy and security of your personal data. We collect limited metadata from your Installed Applications, solely for the purpose of evaluating your Oraan Committee application and calculating a more accurate credit score. Your data is accessed only once and all personal identifiers are automatically removed and encoded into metadata, which cannot be used to reproduce the original data. We guarantee that your data will never be available to Oraan or any of our employees. To maintain the highest level of data protection, we securely transmit this metadata to CredoLab, a trusted credit analysis service provider. Oraan does not see or store your data. CredoLab analyzes the metadata and provides us with a risk score, which is used as part of our decision-making process to review your Oraan Committee application. Your data is safeguarded against unauthorized usage and disclosure.
We may share your personal information with third parties under the following circumstances:
We implement various security measures, including encryption, access controls, and secure storage, to protect your personal information from unauthorized access, disclosure, or loss. However, no security measure is completely foolproof, and we cannot guarantee the absolute security of your information.
You have the right to access, update, and delete your personal information that we hold about you. You can manage your personal information by accessing your account settings or contacting us directly. You may also have the right to:
You are entitled to request the deletion of your Oraan account. To make this request, complete this form or navigate to the settings page on the Oraan app on your phone. Once you make your request, we will process it in compliance with the regulatory requirements set out by the Security and Exchange Commission of Pakistan. The decision on how to proceed with your request will depend on your history with Oraan. In certain cases, this will mean that your personal and non-personal information will be maintained with us.
To read more about the process, please read our policy.