Oraan is a financial technology company working to make access to financial services simpler and gender inclusive. Our flagship product is Oraan Committees.
These legal terms are between you and Oraan Tech Private Limited (Oraan/us/we) and you agree to them by using the Oraan app and website. You should read this document along with our Privacy Policy.
Oraan committee is a digital committee product where Oraan will help you find the right committee to access savings. Oraan will act as your facilitator and / or agent to make sure you are paying on time and receiving your money on time. You can choose to be part of 5 months or 10 months Oraan committees.
Once you agree to becoming an Oraan Committee member, the following rules are applicable to you:
Your committee payout month and commitment in a committee is confirmed after accepting the committee details in the Oraan app. Subsequent to that, failure to pay the first installment within the defined deadline will result in cancellation of your slot. If you require an extension of the deadline, you have to request for extension before the deadline.
Oraan holds the right to collect charity in case of delayed payments and failure to pay within the deadline can result in a payment towards charity. In case of delays and upon demand by Oraan, you undertake to pay an amount (PKR 500 minimum or 1% of the installment due, whichever is higher) in charity which will be collected by Oraan and disbursed to a government registered charity. In case of delay, it is your responsibility to inform the Oraan team and request for extension. Only one extension without payment towards charity will be granted. If your payment is 10 days late from the deadline and/or extension period, you will receive a warning.Â
Oraan holds the right to change your payout month in case of continuous late payments.Â
Oraan can also drop your slot and rebook you to a different slot. If you have been given two warnings, Oraan may deduct full fees in your payout month. In case you have received three warnings, Oraan will move your payout month or drop your slot with full refund of your deposited amount within 7 working days. Please note fees will not be refunded.Â
If you have received a payout and have not paid your installment for over 30 days, you will be considered a 'defaulter'. Oraan has the right to pursue legal action for recovery and report you to the concerned authorities. Your ability to access financial services in the future will be limited following this.
Refunds can be made in the following cases:
1. You have made an extra payment and instead of applying to the following month, you want a refund - In this case, Oraan will return the amount to you within 5 working days.
2. You are choosing to drop your slot before your payout month, you will be refunded within 5 working days. However, your fees are non-refundable.
Your payout will be sent to an account under your name. In case you submit a family member’s account, you have to provide their CNIC and contact details, and Oraan holds the right to ask them permission and take them as a guarantor. Oraan will not transfer payments to defaulter accounts or members with pending balance. In the case of a business account, we require proof of ownership or association with said business. We also require information on what the nature of the business is.
Oraan has the right to drop you if your reference fails, such that they do not take guarantee of your information or do not hold a good history with Oraan.Oraan has the right to drop you if your reference has a pending balance or has become a defaulter.In the case of family members, if you or any of your family members default, Oraan has the right to withhold your payment for recovery.Â
All members of the Oraan committee go through a verification process to confirm you in the Oraan Committee. You need to be above 18 years of age to take part, unless otherwise as part of any special campaigns. Oraan will hold the right to reject your application if you do not pass the verification process.
Oraan Committee slots are subjected to management fees as per the rates disclosed at the time of applying for the committee. Oraan reserves the right to waive its fee ranging in part to in full.
Oraan accepts multiple modes of payments into its official bank accounts. Upon confirmation of the Oraan committee, the information will be shared with the user.
We are available at
Email: support@oraan.comGeneral: (021) 37130287Payments: +92 305 1623293
If you have a complaint, please contact us and we will do our best to fix the problem.
1. By agreeing to these terms and conditions, you agree that if you are to take an Oraan Committee or any other product with Oraan, you are obliged to make the payments on time.
2. In case of default, fraud, or any misrepresentation, you will be subjected to legal recourse.
1. By being part of Oraan, you agree to be part of Oraan's community.
2. You will be banned from the platform if you:
a. Disrespect any of the members or team of Oraan
b. Use language and or act in a way that does not adhere to the values of Oraan
c. Misrepresent any information provided to Oraan
This agreement will always be available in the app and on our website. We can make changes to it for any reason. If we make changes to it that are clearly in your favor, we will tell you once we have made them. Otherwise, we will give you two month's notice in the most secure way, using one of our usual channels. If you do not agree to these changes, you can let us know and we will close your account. We will transfer any money due to you in any of your bank accounts, and you will need to pay back any money you owe us. If we do not hear from you, we will assume that you are happy with the changes we have made.
