Payouts FAQ

Getting ready for your Oraan payout? 

Here’s how it works

When will I get my Oraan Payout?

We send payouts between the 11th and 15th of the month. If you are a Gold Star Saver, you will get your payout early between the 6th and 9th of the month.
If you are taking your payout in the first month of your OC, you will get your payout between the 15th and 18th of the month.

2

How do I become a Gold Star Saver?

You can easily become a Gold Star Saver by consistently paying your monthly Oraan Installments in advance or by the 5th of the month.

3

How will I get my Oraan payout?

That’s up to you! You can choose if you want to receive your Oraan payout through bank transfer, Jazz Cash or Easypaisa. 

 

If you choose bank transfer, you will be asked to provide us your bank details. Just to make sure your money stays safe, we verify these details on our end as well. 


If you are choosing Jazz Cash or Easypaisa, please make sure you have enough limit on your account to receive the payout amount.

4

I don’t have a bank account, what should I do?

You can ask us to send you your payout via Jazz Cash or Easypaisa. You can also provide the bank details of a relative, however, we will have to verify that this bank account is your relative’s and will reach out to you to do so. Please note we cannot transfer your payout to a friends account.

5

My Easypaisa daily receiving limit is PKR 25,000 but my payout is larger. What will happen?

We’ve got a solution for everything! We can simply split your payout amount and send it to you in 2 go’s on 2 different days. 

6

Should I pay my installment in my payout month?

That’s up to you, as well! If you choose not to send your monthly installment in the month that you have your payout, we will deduct it from your payout. However, if you send us your installment by the 5th, we will send you your full payout amount. 

Please note it takes us 5 working days to process your payout after we receive your installment in any case. 

7

How do I provide my bank details to Oraan?

Simply, by filling out this form. Please fill this out by the 25th of the month before your payout.

https://oraancommittees.typeform.com/to/oGLN33

8

How long do I have to wait to get my next payout?

You can only take 1 payout every five months. 

 

For example, if you take your payout in November, you will be able to take your next payout in May.

9

How do I let Oraan know if I want to send my installment?

Please fill out this form: https://oraancommittees.typeform.com/to/oGLN33

Or send us a message on our payouts number 0300-1267226

10

Can I receive my payout before I pay my monthly installment?

Unfortunately, no. We can only send you your payout if all your previous installment payments have been cleared.

11

Can you deduct my full fees from this payout?

That’s up to you, as well! If you choose not to send your monthly installment in the month that you have your payout, we will deduct it from your payout. However, if you send us your installment by the 5th, we will send you your full payout amount. 

Please note it takes us 5 working days to process your payout after we receive your installment in any case. 

12

Can I request an early payout?

For an early payout, you would have to put in a advance request with our customer support team at 0300 1267226 before your payout month. The request is approved based on your pay score with Oraan. As payouts are sent out in bulk, changing dates is not possible during the month of payout.

13

I have just received my payout but it has my installment amount deducted even though I had already paid - What do I do now?

Please contact our Payout department at 0300- 1267226 with your receipt, we will either refund this amount to you within 1-5 working days or we can use it for your next instalment. Please let our payment team know which option you want to go for.

14

In what event will I become ineligible to get my payout?

You will be ineligible to get your payout if you have not cleared your installment payments by the 25th of the month before your payout is due. In this case, our payouts team will reach out to you. 

Contact Us

For any payout related questions please contact us at 0305-1623293 or 0300-1267226.

You can email us at support@oraan.com